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Resolve I.T.™ Blog

Resolve I.T.™ has been serving the Beverly area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Watch Out for All Different Kinds of Ransomware

Watch Out for All Different Kinds of Ransomware

Ransomware has become infamous in the past few years, largely due to its involvement in a growing number of cyberattacks during this time. Of course, not all ransomware works in the same way, and recognizing the difference could prove to be useful. Therefore, we’ve taken a few moments and assembled a brief description of the four most common ransomware varieties.

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How to Maintain Productivity During the COVID-19 Pandemic

How to Maintain Productivity During the COVID-19 Pandemic

A global pandemic is about one of the worst situations that humans can endure. It has an effect on every person. The CDC is recommending that everyone practice what is called ‘social distancing.’ The unfortunate result of this policy is that many businesses lose access to their onsite workforce. Provided that you are set up to allow your staff to work remotely, you can avoid losing huge swaths of productivity. Today we will discuss some of the considerations and the technology you will need to make this strategy work for you.

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In the Face of All That’s Happening, Backup is All the More Important

In the Face of All That’s Happening, Backup is All the More Important

Tomorrow is World Backup Day, which--considering the current business climate as the coronavirus pandemic rages on--seems only too appropriate. Let’s discuss why times like these make it only too clear how critical a business continuity strategy is, especially when supported by the right backup solution.

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Why VR is No Big Deal (but Also a Huge Deal)

Why VR is No Big Deal (but Also a Huge Deal)

Virtual reality was once the “next big thing.” As predictions for VR were made over the decades, it showed great promise to be a truly ground changing technology for businesses to adopt, especially for remote work. So… what happened? 

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Tip of the Week: Try Microsoft Word Templates

Tip of the Week: Try Microsoft Word Templates

Many people know about Microsoft Word. In fact, it has become effectively synonymous with word processing nowadays. However, fewer likely know about the templates that Microsoft Word offers, and how they can be customized to your particular needs and preferences. This week, our tip is committed to fixing that.

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Coronavirus Anxiety Causing Expanded Phishing Threats

Coronavirus Anxiety Causing Expanded Phishing Threats

The COVID-19 pandemic has certainly changed the way we do things in a very short period of time. Unfortunately, in times of absolute crisis and anxiety, cybercriminals use it as camouflage to steal data and infiltrate normally-secure networks. Let’s take a look at some of the ways hackers are able to exploit your employees and how you can work to protect your business. 

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How to Make Your Business More Eco-Friendly in 2020

How to Make Your Business More Eco-Friendly in 2020

Whether your motives are financial, or you are actively trying to be more environmentally conscious in your business, there are plenty of ways to encourage ‘green’ behaviors in the workplace. We’ve taken the liberty of assembling a few of them for your consideration:

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Data Recovery Isn’t Exclusive to Disaster Events

Data Recovery Isn’t Exclusive to Disaster Events

Data recovery is more a strategy than a solution. You first need to keep a regular backup to ensure that you aren’t losing large chunks of productivity. Then, you need to have a strategy to efficiently recover data if it is corrupted, lost, or stolen. Today, we’ll talk a little bit about some situations that businesses run into that would spark data recovery.

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Data Lake or Data Warehouse... Which One’s for Your Business?

Data Lake or Data Warehouse... Which One’s for Your Business?

Big data, or massive data sets that can be used to make inferences and reveal patterns, has become an increasingly important part of modern business and can be leveraged in many different ways. There are a few different options for storing this data available, which the use case for the data will dictate. Here, we’ll evaluate whether a “data lake” or a “data warehouse” would better suit your needs.

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How to Safely and Securely Dispose of an Old Computer

How to Safely and Securely Dispose of an Old Computer

How long have you been working on the same computer? Depending on your answer, it may be time to replace it with a new model. That’s simple enough (especially with our help), but the question remains: what are you supposed to do with the old one?

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Tip of the Week: Effectively Training Your Staff

Tip of the Week: Effectively Training Your Staff

Today’s businesses are looking to build the most efficient processes they can. In order for that to happen, the people that your business depends on will need to know what is expected of them. The only way they will be able to produce the desired results is if they are properly trained. This week, we’ll be going over a few training approaches for you to consider adopting as you look to thoroughly educate your employees.

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You’ll Never Guess the Key to Completely Rebooting Your Computer

You’ll Never Guess the Key to Completely Rebooting Your Computer

When you have a problem with your computer and you reach out for help, the first thing you will probably be asked is, “have you turned it off and turned it back on?” This is not because the technician is lazy, it is because a lot of problems can be fixed by rebooting your computer. Do you need to shut down or simply restart your computer? It might surprise you that turning your computer off and restarting it actually accomplishes different things. Today, we’ll discuss the difference. 

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Why Should Collaboration be a Part of Your Workplace?

Why Should Collaboration be a Part of Your Workplace?

Collaboration is one of those terms that has a lot of potential, but doesn’t always live up to its promise. Some employees just aren’t naturally inclined to team up on a project. All is not lost, however… there are still things you can do to help encourage cooperative work amongst your team. Let’s go over a few reliable methods to nudge your users toward effective collaboration.

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Tip of the Week: Five Expert Strategies for Better Productivity

Tip of the Week: Five Expert Strategies for Better Productivity

Productivity: for many, it is the ultimate goal in the workplace – to not only do a task well in a set time, but to do multiple tasks equally well in the same timeframe. As this is such a popular goal, many experts and consultants have devised strategies meant to boost an employee’s productivity. For this week’s tip, we’ll review a few of these strategies so you can give them a try.

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Why Is Data Backup Such A Big Deal?

Why Is Data Backup Such A Big Deal?

If you are a regular reader of this blog, or if you’ve seen our blogs on social media, you’ve probably seen that we discuss data backup regularly. Some of you have a dedicated data backup platform that routinely works to keep your business safe from data loss. Some of you don’t, and need one. Today, we’ll talk a little bit about why it’s such a big deal. 

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Google Adding Verification to Messages

Google Adding Verification to Messages

Have you received text messages from businesses? You are definitely not alone. Today’s businesses, looking for even the slightest advantage have begun using SMS messaging to push their products and services on potential customers. This strategy is more or less as effective as other forms of marketing that target people’s personal accounts. The problem with text-based marketing is that the phone numbers that people get messages from often change and seem very much like spam. 

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Tip of the Week: 5 Ways to Improve Your Business with Technology

Tip of the Week: 5 Ways to Improve Your Business with Technology

Technology has become an indelible part of business, being used in companies large and small. Small companies need to consider it even more, as the leveling of the playing field technology has wrought has increased their competition considerably. Therefore, every business needs to take advantage of technology to the fullest. Here are a few tips to help you do so.

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Four Ways Managed Services Can Help Optimize Your Business

Four Ways Managed Services Can Help Optimize Your Business

To make any business decision, you must weigh the pros and the cons of your options. This includes when you may be considering managed services as your support method. As we are admittedly biased in favor of you adopting managed services, we wanted to review just a few ways a managed service agreement can help you optimize some critical business considerations.

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Outsource Your IT for the Best ROI

Outsource Your IT for the Best ROI

Your business runs on technology of all types. That’s why it is so important to have knowledgeable and reliable IT technicians whose job is to keep that technology running effectively. Finding the right IT support for your company’s needs isn’t as straightforward as you may think. There are costs, reliability, and coverage variables to sort through and after those determinations are made, it is up to business owners and managers to ensure they are getting value from their choice in IT support. 

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Tip of the Week: Basic Wi-Fi Security Essentials

Tip of the Week: Basic Wi-Fi Security Essentials

Wi-Fi is a crucial component within most workplaces, primarily due to its convenience. However, it is just as crucial that these workplaces aren’t sacrificing their security for the sake of this convenience. That’s why we wanted to share a few tips to help you keep your use of Wi-Fi as secure as possible.

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21 September 2017
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