AI Readiness Assessments
We identify the best AI opportunities for your business while evaluating security, compliance, data, and infrastructure. So you invest with confidence.
AI Services · Boston, MA Area & the North Shore
Practical AI.
Practical AI.
Built for Your Business.
Most small businesses know AI can help. They just don't have the time, the technical team, or the confidence to set it up safely. That's where we come in. We set up OpenAI and Anthropic's Claude securely, keep the cost sensible, and fit it around the work you actually do.
Platforms you can trust
OpenAI
Anthropic's Claude
AI is changing how businesses operate. But adopting it well takes more than buying another software license. Resolve I.T. pairs traditional managed IT with practical AI work: strategy, setup, security, and the training and support that come after.
Our AI services include
Everything you need to adopt AI with confidence.
Workflow Automation
Automate repetitive processes, data entry, document handling, reporting, and customer communications. Giving your team hours back every week.
Custom AI Assistants
Secure assistants that search your company's information, answer internal questions, and help draft documents, grounded in your actual business, not the open internet.
Microsoft 365 & App Integration
Connect AI to the systems your team already uses: Microsoft 365, email, documents, ticketing, and line-of-business apps.
AI Security & Governance
Responsible-use policies, access controls, data protections, and approved tools. So sensitive information stays protected at every step.
Employee Training & Adoption
We teach your team to use AI well and use it safely, with examples built around each role rather than a generic slideshow.
Ongoing Optimization & Support
We keep an eye out for new opportunities, tune what's already running, and check the results. Your AI setup should get better with age, not worse.
Ready when you are.
One partner for managed IT and practical AI.
Start here
Three ways we put AI to work
From clean setup to custom builds to honest strategy.
Foundation · Managed Setup
A clean, secure foundation. No technical team required.
We handle the technical setup of OpenAI and Claude for your team: accounts, security, access controls, and cost guardrails. You get all the value with none of the risk, and none of the hiring.
Build · Custom AI Applications
Custom tools built to fit the way you actually work.
We design and build custom AI-powered tools on top of OpenAI and Claude, automating repetitive work and surfacing answers faster so your team can focus on what matters. Built around your workflows and your data, not a generic template.
Advise · AI Strategy & Consulting
A clear roadmap. No buzzwords.
Not sure where to start? We cut through the hype and identify where AI creates real, measurable value, then hand you a roadmap and honest guidance you can actually use.
Why Resolve I.T.
Right-sized AI, done responsibly. By people you can reach.
We implement the platforms you can trust: OpenAI and Anthropic's Claude, configured and governed for real business use.
Built for small business
Right-sized AI without enterprise complexity or an enterprise price tag. Solutions that fit the way you already run.
Secure by default
Guardrails, access controls, and data protections in place from day one. Not bolted on after something goes wrong.
Straight talk, not hype
We'll tell you where AI genuinely helps and, just as importantly, where it won't. Honest guidance you can act on.
A partner, not a vendor
We stay with you as you grow, tuning what works and expanding it as your needs change. That's what invested looks like.